Return Policy

•    We take great care to ensure each order is produced to the highest standard. As our products are personalized, cancellations are not accepted. 
•    However, if your item arrives damaged or defective, we will gladly send a replacement with expedited shipping. Simply provide a photo of the damaged product, and we will take care of the rest.
Damaged Products
•    If your product arrives damaged, we are committed to resolving the issue promptly. 
•    Please contact us immediately at info@deezwood.com , and our team will assist you in addressing the problem as quickly as possible.
Manufacturer Defects
•    In the case of manufacturer defects, please notify us within 7 days of receiving your order.
•    Please note that cartridges are delicate, and minor scratches are a common occurrence. As such, these small imperfections are not considered defects.