Terms and Conditions
Welcome to DeezWood Pvt Ltd, the leading provider of custom 3D wooden logos, luxury wooden wall art, and premium wall clocks. By accessing our website and making a purchase, you agree to abide by these Terms and Conditions. Please read them carefully.
1. Business Information
Company Name: DeezWood Pvt Ltd
Location: India
Email: info@deezwood.com
Website: www.deezwood.com
2. Products & Services
We specialize in high-quality, handcrafted wooden decor items, including:
Custom 3D Wooden Business Logos
Luxury Wooden Wall Art
Custom Family 3D Wooden Wall Art
Premium Wooden Wall Clocks
We accept custom design submissions from customers, ensuring that each product is tailored to individual needs. We offer only physical products—no digital items.
3. Ordering & Payments
Accepted Payment Methods: PayPal, Razorpay
Full payment is required upfront before order processing begins.
No order cancellations are allowed once an order is placed. (Refer to our Return Policy for more details.)
Secure payment processing ensures your financial details remain confidential.
4. Shipping & Delivery
Countries We Ship To: USA, UK, Canada, Australia, and more.
Processing & Delivery Time: Orders are processed within 7-15 business days.
Shipping Partner: DHL (providing reliable and tracked shipping).
Shipping Fees: We offer free worldwide shipping on all orders.
Once dispatched, customers will receive a tracking number via email. We are not responsible for customs delays or other unforeseen shipping issues.
5. Customization & Intellectual Property
Copyright & Ownership: We create copyright-free designs and respect customers’ business logos.
Commercial Use: Customers retain full commercial rights to their designs and can use them as they wish.
Marketing Use: By submitting a design, you grant us permission to feature it for marketing purposes unless you explicitly opt out by emailing us.
6. Privacy Policy & Data Protection
Customer Data Protection: We prioritize customer privacy and do not share personal data with third parties.
Cookies & Tracking: We do not use cookies or third-party tracking tools.
Secure Transactions: Our website uses SSL encryption to ensure a safe shopping experience.
Data is used solely for order fulfillment and customer support.
7. Dispute Resolution & Liability
Governing Law: All disputes shall be governed by the laws of India.
Dispute Handling: Customers should contact info@deezwood.com for dispute resolution before taking legal action.
Liability Disclaimer: We are not responsible for delays due to customs, shipping carriers, or force majeure events.
8. Changes to Terms & Conditions
DeezWood reserves the right to update these terms as needed. Any significant changes will be communicated via email or on our website.
For inquiries, contact info@deezwood.com.
Thank you for choosing DeezWood – Your destination for premium handcrafted wooden decor!